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For years now, Thunderbird downloads two sets of folder files. Is there a way to have them just send one? I delete all these each time identical email are foun

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  • Last reply by davidspriggs

Mjoey
Mjoey
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There are two files: top one and correct one at bottom of top file... top file not needed, but whereas email arrives in it, it adds to bulk of files until I delete all from the 'extra' files. It has tommjo...ix.net in blue on top indented blue inbox (15) in blue [right now... number of new messages] Draft (black ink) Drafts ( " ) Sent ( ") Archive ( ") Bulk Mail (1) (also in black ink but with green barrel.., never had that in regular local folders set up below all this) [shows 1 bulk mail today] Junk (also in black with green barrel) Trash (in blue (5) in there today.) Then there is the regular Local Folders headline with my regular folders.

There are two files: top one and correct one at bottom of top file... top file not needed, but whereas email arrives in it, it adds to bulk of files until I delete all from the 'extra' files. It has tommjo...ix.net in blue on top indented blue inbox (15) in blue [right now... number of new messages] Draft (black ink) Drafts ( " ) Sent ( ") Archive ( ") Bulk Mail (1) (also in black ink but with green barrel.., never had that in regular local folders set up below all this) [shows 1 bulk mail today] Junk (also in black with green barrel) Trash (in blue (5) in there today.) Then there is the regular Local Folders headline with my regular folders.

All Replies (3)

davidspriggs
davidspriggs
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Thank you for your question. We are sorry to hear about your email duplicating, but we have some articles that will help you troubleshoot the duplicates.

If the mail is downloading repeatedly, these instructions will resolve the issue.

If the mail is duplicated and needs to be cleaned up, these instructions will guide you.

If you have any other issues, please report back and we are happy to help.

christ1
christ1
  • Top 25 Contributor
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Please post a screenshot illustrating the problem. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

davidspriggs
davidspriggs
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i dfont have that problem