This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why doesn't firefox react correctly to the menus on amazon.com?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by Shadow110

Nikilet
Nikilet
more options

When I want to add an item to one of my lists, I should be able to click on the "Add to list" button and then the drop-down menu opens and I can scroll to my list and click it to add the item, only it isn't working in Firefox. It adds everything to my default list.

So then I go to the default list and there is an option by each item to move it to another list. But I have to click on that button several times, and wait, before it opens so I can move the item.

Any ideas why this is occurring and how to remedy?

When I want to add an item to one of my lists, I should be able to click on the "Add to list" button and then the drop-down menu opens and I can scroll to my list and click it to add the item, only it isn't working in Firefox. It adds everything to my default list. So then I go to the default list and there is an option by each item to move it to another list. But I have to click on that button several times, and wait, before it opens so I can move the item. Any ideas why this is occurring and how to remedy?
Attached screenshots

All Replies (1)

Shadow110
Shadow110
more options

Hi, Please try in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

If yes continue to below :

Please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.