Firefox was not opening certain webpages so I did a reset. When I reset I lost the ability to manage saved logins. It parially works but can't be managed.
Latest version of Firefox. Certain webpages were opening in Chrome and not Firefox so I did a Firefox reset. All seemed to be working fine but my saved logins window is empty but still works by supplying most username and passwords. Firefox does not prompt me for master password but can still login to certain websites. I did a full re-install but Firfox did not sync my bookmarks, history, etc. I copied my old profile into the new one and now I am back to square one. I have a master password but it shows as blank and can't be reset.
Thanks Nick
All Replies (3)
Hi, it sounds like some files are corrupted during the install if it happened so early could you please do this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer
fyi : your AMD Radeon HD 7800 Series could do with it's last update as end of life for new drivers for my 7900 Series ended last month. Since have not updated since driverDate: 9-22-2017 should see if the Crimson is available : https://support.amd.com/en-us/download
Please let us know if this solved your issue or if need further assistance. Please let us know if this solved your issue or if need further assistance.
Are there any error messages about the logins in the Browser Console if you open the Password Manager immediately after starting Firefox?
i didn't do the clean-up and reinstall yet because I didn't have time. This is what appears in the console when I start firefox and open the "saved logins".
Bootstrapped manifest not allowed to use 'resource' directive. chrome.manifest:1 Bootstrapped manifest not allowed to use 'resource' directive. chrome.manifest:7 Bootstrapped manifest not allowed to use 'resource' directive. chrome.manifest:2 NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.js:179 Loading failed for the <script> with source “moz-extension://80783aed-f376-4e12-8dfa-9dc2b5660396/background.js”. _generated_background_page.html:5 Loading failed for the <script> with source “moz-extension://d2acdb6d-75c7-434d-adf0-596cc927e9a7/build/buildSettings.js”. _generated_background_page.html:5 Loading failed for the <script> with source “moz-extension://d2acdb6d-75c7-434d-adf0-596cc927e9a7/background/startBackground.js”. _generated_background_page.html:6 [Show/hide message details.] Log warning: The log 'Services.Common.RESTRequest' is configured to use the preference 'services.common.log.logger.rest.request' - you must adjust the level by setting this preference, not by using the level setter Log.jsm:31 Key event not available on some keyboard layouts: key=“i” modifiers=“accel,alt,shift” id=“key_browserToolbox” browser.xul NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.js:179 NS_ERROR_ABORT: User canceled master password entry crypto-SDR.js:84 [Show/hide message details.] Sync encountered an error - see about:sync-log for the log file. policies.js:822 [Show/hide message details.] onboarding-session-end should pass valid session_key OnboardingTelemetry.jsm:378 CSI/tbsd_ cb=gapi.loaded_0:458:127 CSI/_tbnd cb=gapi.loaded_0:458:127 Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive. Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified