This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Thunderbird show oldest unread messages in notification box?

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by ericnewton76

(Windows) the notification box that is displayed when a new email comes in, it always shows the OLDEST unread messages, and a new unread message doesnt even get displayed... this seems quite bizarre to me... to see a notification window that keeps popping up with the same set of unread messages, yet new unread messages are the reason the notification pops up.

And now, I'm sending test messages to myself and the notification box isnt even popping up so I can capture the screen and show the original one. Very strange UX design decisions... showing OLDEST unread messages in a notification box that normally pops up with a RECENT unread message.

(Windows) the notification box that is displayed when a new email comes in, it always shows the OLDEST unread messages, and a new unread message doesnt even get displayed... this seems quite bizarre to me... to see a notification window that keeps popping up with the same set of unread messages, yet new unread messages are the reason the notification pops up. And now, I'm sending test messages to myself and the notification box isnt even popping up so I can capture the screen and show the original one. Very strange UX design decisions... showing OLDEST unread messages in a notification box that normally pops up with a RECENT unread message.

All Replies (2)

Repro steps

1. Mark at least 20 old messages as unread. 2. Have somebody send you a message to generate the notification box.

Expected: notification box shows newly sent message. Actual: notification box shows oldest unread messages, and cant display newest unread due to threshold limits.