Firefox crashes
Hello– Firefox keeps crashing when trying to open; sometimes will open but crashes when clicking a link; my firefox is up to date (64.0). I am using Mac OS 10.11.6. Also keep getting pop-up that Flash Player is out of date; updated flash player but didn't really change anything. HELP ! Thank you
Crash ID: bp-0ac4c2cf-1f00-4dd1-b579-55d060190102
All Replies (3)
bp-0ac4c2cf-1f00-4dd1-b579-55d060190102 Signature: mozilla::dom::indexedDB::(anonymous namespace)::DatabaseOperationBase::GetStructuredCloneReadInfoFromExternalBlob
Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS
This is for Sumo's Related Bugs 1515069 ASSIGNED --- Crash in mozilla::dom::indexedDB::(anonymous namespace)::DatabaseOperationBase::GetStructuredCloneReadInfoFromExternalBlob
Thank you but I don't understand the reply. Is there something I can try to fix the problem?
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?