Can't connect to addons.mozilla.org
I can't connect to some safe websites, which i used before the 66th version of the browser. For example, i can't connect to Firefox's services such as addons.mozilla.org because of issue "SEC_ERROR_UNKNOWN_ISSUER"
The whole message (on Russian): "addons.mozilla.org имеет политику безопасности называемую Форсированное защищённое соединение HTTP (HSTS), что означает, что Firefox может подключиться к нему только через защищённое соединение. Вы не можете добавить исключение, чтобы посетить этот сайт.
Скорее всего, эта проблема связана с самим веб-сайтом, и вы ничего не сможете с этим сделать.
Если вы находитесь в корпоративной сети или используете антивирусную программу, вы можете связаться со службой поддержки для получения помощи. Вы также можете сообщить администратору веб-сайта об этой проблеме. Кто-то может пытаться подменить настоящий сайт и вам лучше не продолжать. Веб-сайты подтверждают свою подлинность с помощью сертификатов. Firefox не доверяет addons.mozilla.org, потому что издатель его сертификата неизвестен, сертификат является самоподписанным, или сервер не отправляет корректные промежуточные сертификаты. Код ошибки: SEC_ERROR_UNKNOWN_ISSUER"
All Replies (3)
See:
You can check if there is more detail available about the issuer of the certificate.
- click the "Advanced" button show more detail
- click the blue error text (SEC_ERROR_UNKNOWN_ISSUER) to show the certificate chain
- click "Copy text to clipboard" and paste the base64 certificate chain text in a reply
If clicking the blue error text doesn't provide the certificate chain then try these steps to inspect the certificate.
- open the Servers tab in the Certificate Manager
- Options/Preferences -> Privacy & Security
Certificates: View Certificates -> Servers: "Add Exception"
- Options/Preferences -> Privacy & Security
- paste the URL of the website (https://xxx.xxx) in it's Location field
Let Firefox retrieve the certificate -> "Get Certificate"
- click the "View" button and inspect the certificate
You can find detail like the issuer of the certificate and intermediate certificates in the Details tab.
Издатель сертификата узла не распознан.
Форсированное защищённое соединение HTTP (HSTS): true Привязка открытого ключа HTTP (HPKP): true
Цепочка сертификата:
BEGIN CERTIFICATE-----
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END CERTIFICATE-----
BEGIN CERTIFICATE-----
MIIEtjCCA56gAwIBAgIQDHmpRLCMEZUgkmFf4msdgzANBgkqhkiG9w0BAQsFADBs MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMRGlnaUNlcnQgSW5jMRkwFwYDVQQLExB3 d3cuZGlnaWNlcnQuY29tMSswKQYDVQQDEyJEaWdpQ2VydCBIaWdoIEFzc3VyYW5j ZSBFViBSb290IENBMB4XDTEzMTAyMjEyMDAwMFoXDTI4MTAyMjEyMDAwMFowdTEL MAkGA1UEBhMCVVMxFTATBgNVBAoTDERpZ2lDZXJ0IEluYzEZMBcGA1UECxMQd3d3 LmRpZ2ljZXJ0LmNvbTE0MDIGA1UEAxMrRGlnaUNlcnQgU0hBMiBFeHRlbmRlZCBW YWxpZGF0aW9uIFNlcnZlciBDQTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoC ggEBANdTpARR+JmmFkhLZyeqk0nQOe0MsLAAh/FnKIaFjI5j2ryxQDji0/XspQUY uD0+xZkXMuwYjPrxDKZkIYXLBxA0sFKIKx9om9KxjxKws9LniB8f7zh3VFNfgHk/ LhqqqB5LKw2rt2O5Nbd9FLxZS99RStKh4gzikIKHaq7q12TWmFXo/a8aUGxUvBHy /Urynbt/DvTVvo4WiRJV2MBxNO723C3sxIclho3YIeSwTQyJ3DkmF93215SF2AQh cJ1vb/9cuhnhRctWVyh+HA1BV6q3uCe7seT6Ku8hI3UarS2bhjWMnHe1c63YlC3k 8wyd7sFOYn4XwHGeLN7x+RAoGTMCAwEAAaOCAUkwggFFMBIGA1UdEwEB/wQIMAYB Af8CAQAwDgYDVR0PAQH/BAQDAgGGMB0GA1UdJQQWMBQGCCsGAQUFBwMBBggrBgEF BQcDAjA0BggrBgEFBQcBAQQoMCYwJAYIKwYBBQUHMAGGGGh0dHA6Ly9vY3NwLmRp Z2ljZXJ0LmNvbTBLBgNVHR8ERDBCMECgPqA8hjpodHRwOi8vY3JsNC5kaWdpY2Vy dC5jb20vRGlnaUNlcnRIaWdoQXNzdXJhbmNlRVZSb290Q0EuY3JsMD0GA1UdIAQ2 MDQwMgYEVR0gADAqMCgGCCsGAQUFBwIBFhxodHRwczovL3d3dy5kaWdpY2VydC5j b20vQ1BTMB0GA1UdDgQWBBQ901Cl1qCt7vNKYApl0yHU+PjWDzAfBgNVHSMEGDAW gBSxPsNpA/i/RwHUmCYaCALvY2QrwzANBgkqhkiG9w0BAQsFAAOCAQEAnbbQkIbh hgLtxaDwNBx0wY12zIYKqPBKikLWP8ipTa18CK3mtlC4ohpNiAexKSHc59rGPCHg 4xFJcKx6HQGkyhE6V6t9VypAdP3THYUYUN9XR3WhfVUgLkc3UHKMf4Ib0mKPLQNa 2sPIoc4sUqIAY+tzunHISScjl2SFnjgOrWNoPLpSgVh5oywM395t6zHyuqB8bPEs 1OG9d4Q3A84ytciagRpKkk47RpqF/oOi+Z6Mo8wNXrM9zwR4jxQUezKcxwCmXMS1 oVWNWlZopCJwqjyBcdmdqEU79OX2olHdx3ti6G8MdOu42vi/hw15UJGQmxg7kVkn 8TUoE6smftX3eg==
END CERTIFICATE-----
It is possible that you have a corrupted "DigiCert SHA2 Extended Validation Server CA" certificate.
If you can locate this "DigiCert SHA2 Extended Validation Server CA" certificate in the Certificate Manager under the Authorities tab then try to remove this certificate. It should have a "Software Security Device" designation.
Otherwise try to rename the cert9.db (cert9.db.old) file and remove the previously used cert8.db file in the Firefox profile folder with Firefox closed to remove intermediate certificates and exceptions that Firefox has stored. Note that current Firefox releases use a cert9.db SQLite database file.
If that has helped to solve the problem then you can remove the renamed cert9.db.old file. Otherwise you can undo the rename and restore cert9.db.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:preferences page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox
