Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't select "login information saving"

  • 7 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Firemice

I have trouble saving login information for sites. The option that the browser asks to save it, is greyed out. I'm not in private mode.

I have trouble saving login information for sites. The option that the browser asks to save it, is greyed out. I'm not in private mode.

All Replies (7)

Hello,

Verify in about:preferences#privacy if "Propose to register identifiers and passwords for websites" is enbeled.

If he is enbeled, try to reset Firefox Here

Bye

Thank you for your answer, I'm sry now again at work I see that we use Firefox Quantum 60.2.0esr So do you have an idea for this, too?

Do you have any Password Manager add-ons installed?

That type of extension typically overrides the Login features that are built into Firefox.

No, there aren't any password manger or other extensions.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Did you update Firefox ESR to the latest version 60.6.2 May 5, 2019 Fixes add-on certificate issue.

FredMcD மூலமாக திருத்தப்பட்டது

What is the status of signon.rememberSignons on the about:config page? Is this pref locked?

You can check the about:policies#active page in Firefox 63+ to see whether policies are active.

cor-el மூலமாக திருத்தப்பட்டது

First thank you FredMcD and cor-el for your answers. Starting in save mode does not do the trick. Our Version is 60.2.0esr But today I could ask another colleague and we are not allowed to update, or use “advanced“ settings. So I think your tip cor-els, should work, if I cloud try it.. Thank you