This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't recognize my device, instead recognizes "web session."

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by ReynaM

I have synced my phone and browser. However, it doesn't seem to actually be connected whatsoever. It recognizes it as a web session rather than a device. At the same time, my phone merely recognizes the account as "Firefox Account" rather than the name i gave my account, and it "never" synced. It also does nothing when i force a sync.

I have synced my phone and browser. However, it doesn't seem to actually be connected whatsoever. It recognizes it as a web session rather than a device. At the same time, my phone merely recognizes the account as "Firefox Account" rather than the name i gave my account, and it "never" synced. It also does nothing when i force a sync.

All Replies (1)

ReynaM said

I have synced my phone and browser. However, it doesn't seem to actually be connected whatsoever. It recognizes it as a web session rather than a device. At the same time, my phone merely recognizes the account as "Firefox Account" rather than the name i gave my account, and it "never" synced. It also does nothing when i force a sync.