This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

live stream issues!

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 7 views
  • Last reply by Paul

trendyreck
trendyreck
more options

Hey there all!

I recently got a new phone (Samsung S20 ultra), Downloaded Firefox Mobile (Favourite browser) and now when I try to load Live Streams the audio comes through fine but there isn't any video just a blank screen. Normally I would probably put this down to hardware acceleration, However I can't find that option on the mobile version. Anyone got any ideas how to fix this? I tried live streams in Chrome and they work perfectly fine! So I'm a bit lost.

Many thanks

Hey there all! I recently got a new phone (Samsung S20 ultra), Downloaded Firefox Mobile (Favourite browser) and now when I try to load Live Streams the audio comes through fine but there isn't any video just a blank screen. Normally I would probably put this down to hardware acceleration, However I can't find that option on the mobile version. Anyone got any ideas how to fix this? I tried live streams in Chrome and they work perfectly fine! So I'm a bit lost. Many thanks

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi trendyreck

Congratulations on your new phone...and I like your choice of browser ;-)

Do you have an example of a web address where this is not working for you? This will help me to try it on my device and hopefully find a solution for you.