This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't change my primary account email in app to log into my firefox account

Nathan Maysonet
Nathan Maysonet
more options

I have recently changed my Firefox primary account email from a gmail to tutamail account.

In the app on my phone, when I attempt to log into my Firefox account through the app itself to sync my device the sign in page will appear but it shows my original email and doesn't give me the option to change it to the new account email.

In app, how can I enter my new updated log in information?

I have recently changed my Firefox primary account email from a gmail to tutamail account. In the app on my phone, when I attempt to log into my Firefox account through the app itself to sync my device the sign in page will appear but it shows my original email and doesn't give me the option to change it to the new account email. In app, how can I enter my new updated log in information?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Nathan, please ignore the fake support link someone is spamming here.