This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm having outgoing email issues with thunderbird.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Matt

artgearhart
artgearhart
more options

I'm having outgoing email issues with thunderbird email. Recently we had a thunderbird outage in out 63901, Poplar Bluff Missouri area. That outage was appearently corrected. We are now able to receive thunderbird emails, however we are no longer able to send thunderbird emails.

I'm having outgoing email issues with thunderbird email. Recently we had a thunderbird outage in out 63901, Poplar Bluff Missouri area. That outage was appearently corrected. We are now able to receive thunderbird emails, however we are no longer able to send thunderbird emails.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Could you please do the following:

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.com and paste the info from your Troubleshooting Information page, then copy the resulting URL.
  3. Open a reply to this post, and paste the link to your troubleshooting information.

Next, we'll need you to provide answers to the following question:

  • Does Thunderbird work in Thunderbird Safe mode?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?