This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message information (Subject, corespondents, date) not shown for unread messages

  • 5 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 5 views
  • Last reply by mortalhero

All messages appear normally except for unread messages. Message information (Subject, corespondents, date) is not shown for unread messages. When I click on an unread message, the invisible information appears as normal.

All messages appear normally except for unread messages. Message information (Subject, corespondents, date) is not shown for unread messages. When I click on an unread message, the invisible information appears as normal.
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

To test for a broken layout, launch in safe mode (hold Shift when starting TB). Any difference?

Read this answer in context 👍 1

All Replies (5)

try right clicking the folder, selecting properties and then the repair button. This rebuilds the index used to populate those mail lists.

Thanks. Yea, tried that. It didn't do anything.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

To test for a broken layout, launch in safe mode (hold Shift when starting TB). Any difference?

Thanks. I Disabled add-ons and reset toolbars and controls. Then I continued to Safe Mode. Now it appears fixed. The Subject now appears normally. I also noticed a change in the Background image whereas it changed to a generic Windows Background. Sometime when I installed TB, I remember changing the background image to a dark TB style image. I restarted again using Disable add-ons and Reset toolbars and controls, and clicked on Make Changes and Restart. Dark background appeared again. Now I'll wait and see what happens when I get a new message.

Everything appears OK now. Thank you all!