This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Transfer of data

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 13 views
  • Last reply by svlad2009

My computer recently crashed, so I got a new one. I took it to a local computer chap to transfer the data. He was unable to transfer my address book. The hard drive on my old computer is OK but the software is so badly corrupted that the address book can't be accessed. The chap says he has a file that has located the address book but it requires an app to open it in the new computer, can anyone help please?

My computer recently crashed, so I got a new one. I took it to a local computer chap to transfer the data. He was unable to transfer my address book. The hard drive on my old computer is OK but the software is so badly corrupted that the address book can't be accessed. The chap says he has a file that has located the address book but it requires an app to open it in the new computer, can anyone help please?

All Replies (1)

The files should be with extensions .mab (abook & history). There might be also some backup files created by TB - those files will be .mab.bak and to use/try them you will need to put them on the profile folder and remove the .bak Those files should be possible to be opened automatically by TB.