This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Not receiving emails, and only sending but not putting in sent folder

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 9 views
  • Last reply by Jogger65

Jogger65
Jogger65
more options

Loaded up emails this morning only to find that there were none in the inbox, which there always is. On loading my gmail there were several emails received overnight. As I have the two linked, I know they should have been in Thunderbird. Tried to send an email and although it states email sent, there is nothing in the sent folder, and the attached message comes up. Anyone any ideas. All i've done so far is turn the router off and back on again, but no joy.

Loaded up emails this morning only to find that there were none in the inbox, which there always is. On loading my gmail there were several emails received overnight. As I have the two linked, I know they should have been in Thunderbird. Tried to send an email and although it states email sent, there is nothing in the sent folder, and the attached message comes up. Anyone any ideas. All i've done so far is turn the router off and back on again, but no joy.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

Read this answer in context 👍 1

All Replies (3)

Jogger65
Jogger65 கேள்வியின் உரிமையாளர்
more options

Loaded up emails this morning only to find that there were none in the inbox, which there always is. On loading my gmail there were several emails received overnight. As I have the two linked, I know they should have been in Thunderbird. Tried to send an email and although it states email sent, there is nothing in the sent folder, and the attached message comes up. Anyone any ideas. All i've done so far is turn the router off and back on again, but no joy. Attached screenshots

Oops, forgot the screenshot.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

Jogger65
Jogger65 கேள்வியின் உரிமையாளர்
more options

Worked for me ............... thanks very much.