This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

my email is not receving any emails

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 10 views
  • Last reply by Wayne Mery

mohammed.albouhy
mohammed.albouhy
more options

hi i setup my company email on thunderbird,i can send emails amd it all looked fine during the setup but i am not receiving any emails. i tried sending from different domains to my email and still not receiving those emails, i looked in the junk but again nothing! help!

hi i setup my company email on thunderbird,i can send emails amd it all looked fine during the setup but i am not receiving any emails. i tried sending from different domains to my email and still not receiving those emails, i looked in the junk but again nothing! help!

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.