This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot play video

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Abhyudaya

Abhyudaya
Abhyudaya
more options

I use firefox 83.0 on Ubuntu 20.04. Browser does not play videos on Twitter, Reddit or Netflix. Youtube plays some videos but some videos show error "your browser does not currently recognize any of the video formats available". I cannot find any viable solution. what should I do?

I installed chrome and it plays all the videos. So there must not be any problem in OS.

I use firefox 83.0 on Ubuntu 20.04. Browser does not play videos on Twitter, Reddit or Netflix. Youtube plays some videos but some videos show error "your browser does not currently recognize any of the video formats available". I cannot find any viable solution. what should I do? I installed chrome and it plays all the videos. So there must not be any problem in OS.

cor-el மூலமாக திருத்தப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Firefox doesn't play videos compressed with patented video codecs like H.264 without an external assist. On Linux, I think Firefox looks for the FFmpeg package to be installed on the OS. Can you find that in your package manager?

Read this answer in context 👍 1

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Firefox doesn't play videos compressed with patented video codecs like H.264 without an external assist. On Linux, I think Firefox looks for the FFmpeg package to be installed on the OS. Can you find that in your package manager?

Abhyudaya
Abhyudaya கேள்வியின் உரிமையாளர்
more options

Thank you for the solution. Package manager did not have ffmpeg and firefox started playing videos as soon as I installed it.