This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Pop Email account no longer asks for email

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by rlkerns

rlkerns
rlkerns
more options

Last received email on pop account was on 12/30/2020. Since then, pop emails are not retrieved. Wireshark reveals that a connection is established with the email server. However, Thunderbird doesn't ask for the mail. Eventually, the connection just times out. Changing servers for the same pop email account results in the same sequence, server connection established, no ask for the emails. All other devices receive email from this pop account just fine.

So, why is Thunderbird no longer asking for the emails ?

Thanks!

Last received email on pop account was on 12/30/2020. Since then, pop emails are not retrieved. Wireshark reveals that a connection is established with the email server. However, Thunderbird doesn't ask for the mail. Eventually, the connection just times out. Changing servers for the same pop email account results in the same sequence, server connection established, no ask for the emails. All other devices receive email from this pop account just fine. So, why is Thunderbird no longer asking for the emails ? Thanks!

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Not using ESET/NOD32. THanks for the info though.

I ended up deleting the account and recreated it using IMAP rather than POP. Account now works.

Regards.

Read this answer in context 👍 0

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

rlkerns
rlkerns கேள்வியின் உரிமையாளர்
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Not using ESET/NOD32. THanks for the info though.

I ended up deleting the account and recreated it using IMAP rather than POP. Account now works.

Regards.