This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Interac now considered a problem!?!

smr917
smr917
more options

Why am I suddenly now not allowed to access Interac using Firefox? I NEED to collect my payments so I can pay all my other bills (like rent) as I have been for years. Firefox, there should not be any problem connecting to Interac.

Why am I suddenly now not allowed to access Interac using Firefox? I NEED to collect my payments so I can pay all my other bills (like rent) as I have been for years. Firefox, there should not be any problem connecting to Interac.
Attached screenshots

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Unfortunately, the message is not very specific about the nature of the problem.

Could you test whether you can connect in a private window (Ctrl+Shift+P)?

Also, can you connect normally in Microsoft Edge or other browsers on your system?