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Thunderbird freezes when trying to attach a .docx file

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  • Last reply by christ1

Is there a known issue with attaching .docx files in Thunderbird? TB freezes every time I try to attach one. I finally re-saved it as a .doc file and was able to send it with no problem.

Is there a known issue with attaching .docx files in Thunderbird? TB freezes every time I try to attach one. I finally re-saved it as a .doc file and was able to send it with no problem.

All Replies (3)

What is your anti-virus software?

What is the size of your Drafts folder?

Using Windows Security

Nothing in the drafts folder

Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?