Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Updated FIREFOX and lost all my saved passwords.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 15 views
  • Last reply by FredMcD

Hello all.

Had some wonky display settings (couldn't see any text on my webpages) so I did a "REFRESH FIREFOX". Display now looks great but all my saved passwords and god knows what else have disappeared. Please help.

This is the current version of the browser 89.0.1 (64-bit)

Hello all. Had some wonky display settings (couldn't see any text on my webpages) so I did a "REFRESH FIREFOX". Display now looks great but all my saved passwords and god knows what else have disappeared. Please help. This is the current version of the browser 89.0.1 (64-bit)

All Replies (1)

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update