This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sync not working

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by cor-el

ISanchez8350
ISanchez8350
more options

Hi. I synced my firefox acocunt, including bookmarks, before restarting my windows completely. When installing firefox again and syncing, it does not sync any of the bookmarks/passwords. What should I do to get them back?

Hi. I synced my firefox acocunt, including bookmarks, before restarting my windows completely. When installing firefox again and syncing, it does not sync any of the bookmarks/passwords. What should I do to get them back?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

How long did you wait before restarting the computer ?

Uploading all your personal data to the Sync server isn't done instantly and can take quite some time, so it is possible that not all your data had been uploaded.

You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).