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Trouble transferring my old emails to my new PC. Using version 78.14 on both PCs

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  • Last reply by Matt

s.goode7
s.goode7
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I tried to transfer my thunderbird emails and data to my new pc using the recommended procedure. ( https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer) When thunderbird was started on the new system, only 30 emails were transferred. All the other thousands and archives are missing. My old pc is running 32 bit win 10. New pc is 64 bit win 10

I tried to transfer my thunderbird emails and data to my new pc using the recommended procedure. ( https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer) When thunderbird was started on the new system, only 30 emails were transferred. All the other thousands and archives are missing. My old pc is running 32 bit win 10. New pc is 64 bit win 10

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Matt
Matt
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just right click the folder you copied from the old computer and the original on the old computer and select properties on both. Are the sizes the same? There appears to be an issue with some folk not actually copying all of the necessary sub folder, so they only get a partial restore. How they do that I do not know, but I assume it has something to do with the "how it is made" of the copy.