This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Moving adress books in TB

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by Glyn406

Glyn406
Glyn406
more options

I've succeeded (with a lot of outside help - thank you Which?) in transferring my TB profile following the replacement of my HDD with an SSD. Now I'm stuck again, trying to transfer my address book from my saved back-up into the newly-installed copy of TB .

I have followed the clear instructions on this site regarding the need to export the address books as an LDIF file. But when I have selected this format in the box at the bottom of the AB page, and pressed 'Save', I cannot then find the saved file to transfer it to a thumb drive to install it into the fresh copy of TB. Where is it, for goodness sake? What am I missing (apart from a digital brain, of course)?

I've succeeded (with a lot of outside help - thank you Which?) in transferring my TB profile following the replacement of my HDD with an SSD. Now I'm stuck again, trying to transfer my address book from my saved back-up into the newly-installed copy of TB . I have followed the clear instructions on this site regarding the need to export the address books as an LDIF file. But when I have selected this format in the box at the bottom of the AB page, and pressed 'Save', I cannot then find the saved file to transfer it to a thumb drive to install it into the fresh copy of TB. Where is it, for goodness sake? What am I missing (apart from a digital brain, of course)?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Perhaps do it again and have a look in the dialog as to where it says it is going to save the file.

Read this answer in context 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Perhaps do it again and have a look in the dialog as to where it says it is going to save the file.

Glyn406
Glyn406 கேள்வியின் உரிமையாளர்
more options

Thanks Matt

When I did as you suggested, I realised that the Address Book window changes to a Windows Explorer screen showing my documents; scrolling down this I found the files that I wanted and then copied and imported into the new TB. Bingo! (Just proves you're never too old to make a newbie mistake).

Glyn