This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Connection freeze on one website

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by FredMcD

cldjr
cldjr
more options

Hello Can you check why Firefox 92.01 (64bit) running under macOS Big Sur 11.6 is unable to make me watch online movies/series on 

https://www.tv5mondeplus.com/

Olders versions was not able to work properly either on this website. Firefox open it and let me visit the site normally but as soon as I click on a program to look at, looks like the screen and connection freeze... Little Snitch Traffic monitor indicates that there is no more data exchange but connection still active.

Hello Can you check why Firefox 92.01 (64bit) running under '''macO'''S Big Sur 11.6 is unable to make me watch online movies/series on https://www.tv5mondeplus.com/ Olders versions was not able to work properly either on this website. Firefox open it and let me visit the site normally but as soon as I click on a program to look at, looks like the screen and connection freeze... Little Snitch ''Traffic monitor'' indicates that there is no more data exchange but connection still active.

All Replies (1)

FredMcD
FredMcD
more options

One needs to login to use the website,

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.