Importing a csv Address Book into Thunderbird doesn't woirk
I am trying to move my email client from WLM to Thunderbird. I exported the address book from WLM to a csv file. The Thunderbird Import process fails. I have done this before without problems. Do I need to erase the existing Thunderbird address book before importing?
As it is I get the following message: "An error occurred importing addresses from text file."
I've examined the content of the exported file and it is correct. What could be happening?
I am trying to move my email client from WLM to Thunderbird. I exported the address book from WLM to a csv file. The Thunderbird Import process fails. I have done this before without problems. Do I need to erase the existing Thunderbird address book before importing?
As it is I get the following message: "An error occurred importing addresses from text file."
I've examined the content of the exported file and it is correct. What could be happening?
All Replies (2)
Just try this. It is a guess based on years old issues. Open the CSV file in windows notepad. Click save as and ensure the "Encoding" is set to UTF-8 and see if that works.
I solved the p0roblem by uninstalling/reinstalling Thunderbird. After reinstall, it worked as advertised.