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New iPad install

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  • Last reply by Paul

Hi

I am trying to install Firefox on a new iPad. I keep being sent in circles telling me to download it before trying to get extensions. But it shows on the homepage of my unit and appears installed. What am I doing wrong? I have gone to the App Store several times to “open” it.

Thanks

Hi I am trying to install Firefox on a new iPad. I keep being sent in circles telling me to download it before trying to get extensions. But it shows on the homepage of my unit and appears installed. What am I doing wrong? I have gone to the App Store several times to “open” it. Thanks

All Replies (1)

Hi

What version of iOS is installed on your device?

If you follow this process, at what point does it stop installing?

https://support.mozilla.org/en-US/kb/install-firefox-your-ipad-iphone-or-ipod