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New computer install incomplete profile transfer

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  • Last reply by mkbrey

I installed Thunderbird on a new computer. The profile was exported to Thunderbird. Address Book is complete. No message filters, my local message folders, messages and archives are missing.

I installed Thunderbird on a new computer. The profile was exported to Thunderbird. Address Book is complete. No message filters, my local message folders, messages and archives are missing.

All Replies (4)

If the old computer is available, I suggest starting over. It sounds like you may have created the profile while Thunderbird was running. What version of Thunderbird was on old computer?

Hi David, The version I have is 102.5.1. So Maybe doing this without the app on? I don't know if I've done that yet. Worth a try! -M

ver 102 can also create profile copy with tools>export if profile wasn't over 2 gig.

David, Got it to work. I had 1.8 gigs in a local archive folder (now deleted) Copied updated Profile folder to new computer. I also changed the newly loaded profile folder to match the original folder name then changed the old folder to a different name. In Troubleshooting app link I set the updated link as default and opened in new browser. I suspect the excessive amount of archived files was the problem.

It's has all the correct folders and files now. -M