This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Nintendo eshop login issue

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 7 views
  • Last reply by nikkinik778

Hello, I'm using Firefox on android and windows 10, and with both editions (with addons enabled or even without any activated), I can't make nintendo eshop webpage to show my login account, which is situated in the top right corner of the site. This is the only website that I know that doesn't like Firefox at all and is having problems with it. Sometimes my account appears there, but if I do something else within the site it disappears immediately. I'm logged in to the site and I can see my wishlist, but can't access the account page, because the icon menu doesn't load (see attached picture, top right corner). Because of this, I can't see the prices in my zone once I click on a game and also can't add the game to the wishlist, for this I have to use the console or another browser. Although I'm logged in to the site, because the account page is not loading, the website keeps telling me that I have to login in order to make any purchase. I've tried different methods and none worked. I want to know if there's a fix in making that menu load correctly? Thank you.

Hello, I'm using Firefox on android and windows 10, and with both editions (with addons enabled or even without any activated), I can't make nintendo eshop webpage to show my login account, which is situated in the top right corner of the site. This is the only website that I know that doesn't like Firefox at all and is having problems with it. Sometimes my account appears there, but if I do something else within the site it disappears immediately. I'm logged in to the site and I can see my wishlist, but can't access the account page, because the icon menu doesn't load (see attached picture, top right corner). Because of this, I can't see the prices in my zone once I click on a game and also can't add the game to the wishlist, for this I have to use the console or another browser. Although I'm logged in to the site, because the account page is not loading, the website keeps telling me that I have to login in order to make any purchase. I've tried different methods and none worked. I want to know if there's a fix in making that menu load correctly? Thank you.
Attached screenshots

All Replies (2)

Hi

What level of enhanced tracking protection do you have set?

Do you have any add-ons installed in Firefox for Android?

I'm accessing their website without using any addons enabled in Firefox. If I enable them, there's no difference. Also, I have the same addons installed in edge and chrome, and I can see the top right corner (account page) without any problems, with all extensions enabled. I also disabled enhanced tracking protection, and no difference whatsoever, that icon/menu still doesn't load, so that I can access my account. It's like Firefox doesn't know what that is and refuses to render/access it. Because of this, I'm forced to used either edge or chrome in order to buy games from e-shop on nintendo.co.uk