This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The count of unread emails in each folder does not update.

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 27 views
  • Last reply by Wisewiz

jimbergherm
jimbergherm
more options

Hi, Thunderbird shows a counter of the number of unread emails in each folder, but I am noticing that it does not update the count, or sometimes even show that there are unread emails, unless you open each folder. I have the setting set to download new messages every 1 minute.

Is there something that I need to do, or is this normal behavior for Thunderbird?

Thanks

Hi, Thunderbird shows a counter of the number of unread emails in each folder, but I am noticing that it does not update the count, or sometimes even show that there are unread emails, unless you open each folder. I have the setting set to download new messages every 1 minute. Is there something that I need to do, or is this normal behavior for Thunderbird? Thanks

All Replies (3)

Wisewiz
Wisewiz
more options

Try refreshing the screen by pressing F5 once.

I have a taskbar icon for Thunderbird, and I have Windows set to show a counter of unread messages in Thunderbird, but when I open TB and read the message(s), the counter doesn't change. If I hit F5 to refresh my screen, it changes immediately.

I'm not sure this will help you with folders and new-message counters, but it works for icons.

jimbergherm
jimbergherm கேள்வியின் உரிமையாளர்
more options

Thanks.. helped a little.. but still not behaving the way I would like..

Wisewiz
Wisewiz
more options

Suggestion: If your mail is in the IMAP system, you may be checking your mail a little too often. Please try changing that to every 10 minutes, and see whether your Thunderbird behaves a little better.

Also, please try the settings in the screenshots below. Click the small picture to see a larger picture.

The one on the left is in Account Settings (Server Settings); the one on the right, in Settings (General).