We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Backup for passwords and bookmarks after reinstalling App

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by Paul

lx.ebert
lx.ebert
more options

After the last update for Firefox nightly beta the app didn't work properly, so I reinstalled the app. Now all data is missing.... I there a backup of the data?

After the last update for Firefox nightly beta the app didn't work properly, so I reinstalled the app. Now all data is missing.... I there a backup of the data?

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Had you previously used Firefox Sync to sync the data to another copy of Firefox on another device?

lx.ebert
lx.ebert கேள்வியின் உரிமையாளர்
more options

I actually locked in my account but I didn't sync it

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Unless you have the data in another copy of Firefox on another device, it is not going to be possible to recover it.