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re-installing my thunderbird account

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  • Last reply by willjoe24421

bbfinbow
bbfinbow
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I had problems sending emails so I deleted my account and thought I could reinstall it. No such luck. It is a gmail account and up comes a google mail dialogue box and I fill this in and it just round and round in a circle not getting anywhere. I have lost all my folders and past history of emails. Any suggestions how I can reinstall this account.

I had problems sending emails so I deleted my account and thought I could reinstall it. No such luck. It is a gmail account and up comes a google mail dialogue box and I fill this in and it just round and round in a circle not getting anywhere. I have lost all my folders and past history of emails. Any suggestions how I can reinstall this account.

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willjoe24421
willjoe24421
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On the Thunderbird menu bar, select Help > Troubleshooting Information. Next to Profile Folder, choose Show in Finder. Confirm that the existing profile folder and the profile backup have identical names. Quit Thunderbird. Replace the existing profile folder with the backup file.

Regards, Will