This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Youtube not playing videos

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 11 views
  • Last reply by basement_guy

Can't pinpoint the date, but a while back Youtube won't play videos anymore. It just shows a black screen in the player. Not even the player UI (pause button, volume, settings menu) shows. Just a black portion of the screen. Now when I went in to get a screenshot, it doesn't even show the black box.

Can't pinpoint the date, but a while back Youtube won't play videos anymore. It just shows a black screen in the player. Not even the player UI (pause button, volume, settings menu) shows. Just a black portion of the screen. Now when I went in to get a screenshot, it doesn't even show the black box.
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Just started working again for no reason. Must have been something on Youtube's side.

Read this answer in context 👍 0

All Replies (3)

The obvious first thing to try is up-dating Firefox, unless you've a particular reason to keep 115. I'm not a routine up-dater but make an exception for browsers as the internet is constantly changing.

Other than that try it in Troubleshooting mode. To do that press Alt-h and choose it from the drop-down menu that appears. If it then works it's most likely a problem with one of your settings or an extension.

Helpful?

thepillenwerfer said

The obvious first thing to try is up-dating Firefox, unless you've a particular reason to keep 115. I'm not a routine up-dater but make an exception for browsers as the internet is constantly changing. Other than that try it in Troubleshooting mode. To do that press Alt-h and choose it from the drop-down menu that appears. If it then works it's most likely a problem with one of your settings or an extension.

Firefox says that it's up to date, and troubleshooting mode didn't work.

Helpful?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Just started working again for no reason. Must have been something on Youtube's side.

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.