SMTP thru outlook office 365 - DON'T WORK
Hi there,
So, I have a professional account with outlook.office365.com for my professional email (which is aleclercq@sobemab.fr). But I use my personal email to contact you right now. We have Black in Mail operating for all new email and then I can't get email from you unless you authenticate yourself.
Anyway, my configuration is : HP computer, windows 11 Professional (build 22631.4112) Thunderbird version 128.2.0esr (64-bit). Add-on Owl for exchange.
Now, when I launch Thunderbird, it connect properly and I do receive emails. All good.
But the problem comes when I want to SEND an email. It doesn' t work. I have attached some screenshots for you to see. It will be easier that way, I guess. I'll appreciate your help on that matter ASAP. Outlook is ok, but I can't stand it and I really want to use Thunderbird. :)
Thank you Best Regards Alexandre
All Replies (6)
Did you try closing and restarting thunderbird? It may not matter, but the setting you have for SMTP is correct
I did it. I also removed the account and created it again after restarting Thunderbird. Still not working. I also posted a note on Microsoft Tech Community.
And I am gonna to ask my IT dept. to activate (eventually) it on the Office365 admin dashboard. I try everything possible. :)
But I think the problem come from Microsoft. Because everything else works perfectly (calendar, contacts) all synchronized properly.
Hi
I found the solution. It appear that on the Microsoft dashboard, the admin must enable "authentication SMTP". It's lost on the middle of Microsoft configuration dashboard for a company set up. Basically, there is a web page where the admin has to enable the following : - Outlook on the web - Outlook Desk version (MAPI) - Exchange web services - Mobile (Exchange ActiveSync) - IMAP - POP - Authenticated SMTP
Then it works. Thank you all for your help. Have a great day.
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.