This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird mail

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by david

My PC puts a lot of mail in Junk Mail. I mark them not junk and return them to the inbox. Then the same thing happens again and again and again. How can I get the system to learn that thsee sendesr are not junk? If I mark junk I get a red symbol - if I mark not Junk nothing happens - and the next mail turns up in the Junk box....

My PC puts a lot of mail in Junk Mail. I mark them not junk and return them to the inbox. Then the same thing happens again and again and again. How can I get the system to learn that thsee sendesr are not junk? If I mark junk I get a red symbol - if I mark not Junk nothing happens - and the next mail turns up in the Junk box....

All Replies (1)

It would be difficult to assess the exact issue, but it's not uncommon for users to check their online account and finding that their email provider is marking the mail as junk before Thunderbird sees the message. That would be my first place to check.

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.