This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not accepting account changes

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by Richard

I am makinmg some changes to the accounts on Thunderbird.

When I add an account all goes well until I close Thunderbird. When re-opening the account is not there.

When I delete an account all goes well until I close Thunderbird. When re-opening the account is still there.

Other than that all is working well.

I am makinmg some changes to the accounts on Thunderbird. When I add an account all goes well until I close Thunderbird. When re-opening the account is not there. When I delete an account all goes well until I close Thunderbird. When re-opening the account is still there. Other than that all is working well.

All Replies (2)

Check to see if something is interfering with thunderbird files. What you describe indicates that the prefs.js file (the one that keeps all of that info), is not being allowed to update at closure of thunderbird. That is sometimes obvious if there are multiple prefs.js files in the profile. I have no solution, if that is happening, other than to suggest seeing if antivirus or other software is interrupting thunderbird at shut down.

Helpful?

Thank you for the suggestion David, however problem still persists.

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.