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Account lost?

  • 5 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by Ed

I have been using Thunderbird for years, but now when I start Thunderbird it thinks I am a new user to set up a new account. It does not find my existing email files. I think all my email files might be saved in the "profiles" folder. ( If not, I have it backed up.) How do I get Thunderbird to use my existing account and email files?

I have been using Thunderbird for years, but now when I start Thunderbird it thinks I am a new user to set up a new account. It does not find my existing email files. I think all my email files might be saved in the "profiles" folder. ( If not, I have it backed up.) How do I get Thunderbird to use my existing account and email files?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

To open the current profile folder if TB is running:

- TB menu > Help > Troubleshooting Information

- under the Application Basics section next to Profile Folder, click 'Open Folder'


To open the profile manager if TB is running:

- TB menu > Help > Troubleshooting Information

- under the Application Basics section next to Profiles, click 'about:profiles'


To open the profile manager if TB is closed:

- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-thunderbird-profiles#w_start-the-profile-manager-when-thunderbird-is-closed

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All Replies (5)

Start the Profile Manager, create a new profile, and point it to your existing profile at the 'Choose folder' prompt.

Helpful?

Thanks for the reply Ed. How do I start the profile manager? I don't find that as an option when I open Thunderbird email.

Helpful?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

To open the current profile folder if TB is running:

- TB menu > Help > Troubleshooting Information

- under the Application Basics section next to Profile Folder, click 'Open Folder'


To open the profile manager if TB is running:

- TB menu > Help > Troubleshooting Information

- under the Application Basics section next to Profiles, click 'about:profiles'


To open the profile manager if TB is closed:

- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-thunderbird-profiles#w_start-the-profile-manager-when-thunderbird-is-closed

Helpful?

Thanks Ed, It took me a while to figure out how to do it, but my problem is now solved, thanks to your help.

tigergary மூலமாக திருத்தப்பட்டது

Helpful?

You're welcome :-)

Helpful?

கேள்வி எழுப்பு

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