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Can't login to browser profile after changing email

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by yckmciaiy

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under "errors[0].extensions". After that, there is another request doing login with old email, which seem to be successful, however the whole operation fail and page only shows "Something went wrong. Please close this tab and try again.". Trying to login directly with an old email leads to "Primary account email required for sign-in" error. Please assist.

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under "errors[0].extensions". After that, there is another request doing login with old email, which seem to be successful, however the whole operation fail and page only shows "Something went wrong. Please close this tab and try again.". Trying to login directly with an old email leads to "Primary account email required for sign-in" error. Please assist.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

For some reason it later switched to requesting code from 2FA, which worked :shrug:

Read this answer in context 👍 0

All Replies (2)

Login with new email specifically fails after entering confirmation code from mail box

Helpful?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

For some reason it later switched to requesting code from 2FA, which worked :shrug:

Helpful?

கேள்வி எழுப்பு

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