This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to view downloads saved in Downloads Folder

  • 1 பதிலளி
  • 44 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

I have purchased and downloaded some movie clips. They are in the Firefox Downloads folder. I can play them when the clips are downloaded but after about 24 hours, if I right click and look for Open Containing Folder, it is greyed out. I have noted that they are placed in my Temp folder in the C Drive when first downloaded. On one occasion I saved the file from the Temp folder to My Documents and have returned to it and been able to play it. It occurs to me I may have made a basic error when the download starts. I am asked if I would like to play on Windows Media Viewer and there is also the alternative of a Save option. I assumed that all downloaded files would be automatically saved to the Firefox Download file. Should I have selected the Save button instead? There appear to be no security issues because the file size and site details still appear below the file name.

I have purchased and downloaded some movie clips. They are in the Firefox Downloads folder. I can play them when the clips are downloaded but after about 24 hours, if I right click and look for Open Containing Folder, it is greyed out. I have noted that they are placed in my Temp folder in the C Drive when first downloaded. On one occasion I saved the file from the Temp folder to My Documents and have returned to it and been able to play it. It occurs to me I may have made a basic error when the download starts. I am asked if I would like to play on Windows Media Viewer and there is also the alternative of a Save option. I assumed that all downloaded files would be automatically saved to the Firefox Download file. Should I have selected the Save button instead? There appear to be no security issues because the file size and site details still appear below the file name.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If you choose to play the files then they are downloaded to the temp folder and can be deleted at any time. If you want to keep them then you need to save them first to another location before playing them or copy them from the temp folder. The latter may not work properly though.

You can also look at: Video DownloadHelper: https://addons.mozilla.org/firefox/addon/3006 UnPlug: https://addons.mozilla.org/firefox/addon/2254

Read this answer in context 👍 2

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If you choose to play the files then they are downloaded to the temp folder and can be deleted at any time. If you want to keep them then you need to save them first to another location before playing them or copy them from the temp folder. The latter may not work properly though.

You can also look at: Video DownloadHelper: https://addons.mozilla.org/firefox/addon/3006 UnPlug: https://addons.mozilla.org/firefox/addon/2254