This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

EVERY TIME I TRY TO DOWNLOAD FIREFOX MOZILLA MY COMPUTER TELLS ME HARMFUL TO COMPUTER AND ANTIVIRUS COMES UP WITH GEN.TROJAN HEUR?? HELP

  • 1 பதிலளி
  • 11 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by Svetlana

AnonymousUser
AnonymousUser
more options

EVERYTIME I TRY TO DOWNLOAD FIREFOX MOZILLA~MY ANTIVIRUS SAYS IT WILL BE HARMFUL TO MY COMPUTER AND THEN IT COMES UP WITH GEN.TROJAN.HEUR.5NZ@@DJU72H!! EVERYTIME

This happened

Not sure how often

MAY 9 2010

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5

EVERYTIME I TRY TO DOWNLOAD FIREFOX MOZILLA~MY ANTIVIRUS SAYS IT WILL BE HARMFUL TO MY COMPUTER AND THEN IT COMES UP WITH GEN.TROJAN.HEUR.5NZ@@DJU72H!! EVERYTIME == This happened == Not sure how often == MAY 9 2010 == == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5

All Replies (1)

Svetlana
Svetlana
more options

Malware Removal Links: http://www.safer-networking.org , http://www.malwarebytes.org , http://www.spywareterminator.com , http://www.microsoft.com/security/malwareremove/default.aspx

See also http://kb.mozillazine.org/Antivirus_software