This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox doesn't allow addon in mac OS X 10.5

  • 1 பதிலளி
  • 9 இந்த பிரச்னைகள் உள்ளது
  • 25 views
  • Last reply by RAMilewski

Will when ever i want add an add-ons, i goes Tools->Add-ons it give a message saying "Firefox couldn't retrieve add-ons" i wasn't able to do any thing, even i went straight to addon page manually and add addon from there it still give me the same message what is going on, help please? email me at web@yangdesign.net named der

This happened

Every time Firefox opened

== last year never been solve

Will when ever i want add an add-ons, i goes Tools->Add-ons it give a message saying "Firefox couldn't retrieve add-ons" i wasn't able to do any thing, even i went straight to addon page manually and add addon from there it still give me the same message what is going on, help please? email me at web@yangdesign.net named der == This happened == Every time Firefox opened == last year never been solve

All Replies (1)

This sounds like it is probably a corrupted profile. Try creating a fresh profile and see if that solves the problem. See the knowledge base article Managing Profiles