This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The printer in firefox wants to print out a "3 page list of emails" and NOT the document I requested

  • 4 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by the-edmeister

The printer prompts in Firefox to print a document all appears as good same as in a Word or Excel Doc - which DOES print files properly.

In Mozilla FF the document requested will produce a list of ~ 3 pages of my emails or NOT the document requested.

This happened

Every time Firefox opened

== About 3 or 4 months back

The printer prompts in Firefox to print a document all appears as good same as in a Word or Excel Doc - which DOES print files properly. In Mozilla FF the document requested will produce a list of ~ 3 pages of my emails or NOT the document requested. == This happened == Every time Firefox opened == About 3 or 4 months back

All Replies (4)

What did you leave out of your explanation?

Nothing as far as I know.

There is no Screen Shot to be added because the printer (only) does as described.

What then may be missing?

File > Print Preview will display what Firefox is going to print.

1. Firefox doesn't do email, so you are probably referring to problems with a web mail service - which one?

2. Without us having access to that same web mail service we would have to guess about what your problem is - I can only guess that there is a button to display a "printer ready" version of an email that you need to use so the email you are reading is displayed all by itself and thus only that is printed.

Thanks Ed for your response. I use g mail if this helps. It is weird as sometimes it will print correctly and most other times, not. Greg

Message:


File > Print Preview will display what Firefox is going to print.

1. Firefox doesn't do email, so you are probably referring to problems with a web mail service - which one?

2. Without us having access to that same web mail service we would have to guess about what your problem is - I can only guess that there is a button to display a "printer ready" version of an email that you need to use so the email you are reading is displayed all by itself and thus only that is printed.