This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

In the last 4 days, whenever I go off the internet and then click on Mozilla to go back on the internet I get a message that says that I have to close Firefox or restart the computer; however, Firefox is not running and I end up having to restart my compu

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 9 views
  • Last reply by Chris Ilias

AnonymousUser
AnonymousUser
more options

I go on and off the Internet several times every day. In the last 4 days, when I go off the Internet by "x" ing out Firefox and I then later in the day try to go back on the Internet, I get a message that states something to the effect that Firefox is running and I need to either close out Firefox or restart the computer. I always end up having to restart the computer.

This happened

Every time Firefox opened

== In the past 4 days

I go on and off the Internet several times every day. In the last 4 days, when I go off the Internet by "x" ing out Firefox and I then later in the day try to go back on the Internet, I get a message that states something to the effect that Firefox is running and I need to either close out Firefox or restart the computer. I always end up having to restart the computer. == This happened == Every time Firefox opened == In the past 4 days

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
more options

Try the solutions at http://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit