This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do i access a file or save it o my desktop once it is downloaded

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by AnonymousUser

AnonymousUser
AnonymousUser
more options

I have downloaded an antivirus program but am not sure how i now go about accessing it or saving it to my desktop? It appears in the 'downloads' window and i'm not able to save it to my desktop or run it. would appreciate some help?

I have downloaded an antivirus program but am not sure how i now go about accessing it or saving it to my desktop? It appears in the 'downloads' window and i'm not able to save it to my desktop or run it. would appreciate some help?

All Replies (1)

AnonymousUser
AnonymousUser கேள்வியின் உரிமையாளர்
more options

I have tried changing the download point via the options tab but i cant get it to work and i have also tried double clicking on the download in the 'download window' but it wont open.