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firefox download a 0kb file

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  • 16 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by cor-el

hi ehen i try to download files from internet with firefox my result is a 0kb file

This happened

Every time Firefox opened

couple week ago

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)

hi ehen i try to download files from internet with firefox my result is a 0kb file == This happened == Every time Firefox opened == couple week ago == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)

All Replies (1)

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox. You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work. Do not forget to re-enable the scanning in your anti-virus software after you are finished with downloading and installing. .......... See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)