Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

since this morning when i click on firefox to open it a box comes up and says that firefox has crashed. So i tied to download firefox again from www.firefox.com website but it still doesn't download it

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by Morbus

since this morning when i click on firefox to open it a box comes up saying that firefox has crashed. so i tried to re-download firefox from www.firefox.com website but it doesn't download it and i don't know what to do can someone help please? thank you.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; WinTSI 16.01.2010)

since this morning when i click on firefox to open it a box comes up saying that firefox has crashed. so i tried to re-download firefox from www.firefox.com website but it doesn't download it and i don't know what to do can someone help please? thank you. == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; WinTSI 16.01.2010)

All Replies (1)

Hello Sultan.

Hopefully this support article is what you need:

http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it