Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Ask.com comes on when I try to use firefox-can not change back

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by Chris Ilias

AnonymousUser
AnonymousUser
more options

I have been using firefox for a few years. Now when I try to use it I get Ask.com. I have tried to reinstall firefox as my primary site, but it will not let me. Norton scan did not find anything. I deleted ask from all my files, did not help.

== yesterday

I have been using firefox for a few years. Now when I try to use it I get Ask.com. I have tried to reinstall firefox as my primary site, but it will not let me. Norton scan did not find anything. I deleted ask from all my files, did not help. == yesterday

All Replies (2)

Chris Ilias
Chris Ilias
  • Moderator
more options

We'll need some more info about your Firefox setup. Go to Help > Troubleshooting Information, then click Copy all to Clipboard. Open a reply to this post, and go to Edit > Paste to paste the info from your Troubleshooting Information page.

AnonymousUser
AnonymousUser கேள்வியின் உரிமையாளர்
more options

same here