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Unable to redownload Adobe Reader

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  • Last reply by Moses

My computer was crashing every time I opened a pdf document with Adobe. So I uninstalled the program. When I attempt to reinstall I get an error code saying it could not be installed. There are instructions on Adobe's site to install on Mozilla however the tabs it describes never come up.

== I tried to reinstall Adobe Reader program

My computer was crashing every time I opened a pdf document with Adobe. So I uninstalled the program. When I attempt to reinstall I get an error code saying it could not be installed. There are instructions on Adobe's site to install on Mozilla however the tabs it describes never come up. == I tried to reinstall Adobe Reader program

All Replies (2)

Try Downloading Adobe Reader from a 3rd party source. It is a executable file.

Trust me, it's safe.

Install/Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox): your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader You may be able to update from the Adobe Reader installed on your system instead of going to the Adobe site and downloading. Start > Program Files, find and click Adobe Reader to open, click Help, click Check for Updates. If you go to the Adobe site to download the current Adobe Reader: -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) ~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~ -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.03; current ver. 1.6.0.20 (important security update 04-15-2010) (~~red:Firefox 3.6 and above requires Java 1.6.0.10 or higher~~; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed.

My Web Search Plugin Stub for 32-bit Windows See cor-el's post here: Search Plugin Stub for 32-bit Windows