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I can no longer access my online banking account in firefox

I can no longer access my online bank account in firefox, although I can in IE. I can get through the login ID and security question, but when I type in my password and click on login, it consistently tells me I have the wrong password. I have no trouble logging in with IE. I have deleted my history completely, deleted the sqlite files from my profile, and done everything else I can find in the support area with no results. I have been able to access this website for years in firefox, and all of a sudden today I cannot. I called the bank and they even reset my password and tested firefox on their end and said they have no problems with it. I have not installed any new addons. I disabled firefox preloader. Any suggestions?

I can no longer access my online bank account in firefox, although I can in IE. I can get through the login ID and security question, but when I type in my password and click on login, it consistently tells me I have the wrong password. I have no trouble logging in with IE. I have deleted my history completely, deleted the sqlite files from my profile, and done everything else I can find in the support area with no results. I have been able to access this website for years in firefox, and all of a sudden today I cannot. I called the bank and they even reset my password and tested firefox on their end and said they have no problems with it. I have not installed any new addons. I disabled firefox preloader. Any suggestions?

All Replies (1)

I see you are using LastPass. Could that add-on be interfering with your login?? You could try disabling it temporarily under Tools > Add-ons to test that theory.