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The instructions say only lower case letters for setting up your sync account. However, I used Capital letters in my password and phrase. Did it just ignore the capital letters and turn them into lower case?

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  • Last reply by Matt Brubeck

I can't enter capital letters in the Android sync settings, but I'm fairly certain I used capital letters setting it up on my desktop. Does it just ignore the caps and make it all lower case?

I can't enter capital letters in the Android sync settings, but I'm fairly certain I used capital letters setting it up on my desktop. Does it just ignore the caps and make it all lower case?

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The sync username must be all lowercase, but the password and sync key (secret phrase) can use capital letters, numbers, and symbols.

If you are using an Android phone with a hardware keyboard, then you may need to hold down the "Shift" key while typing capital letters. (You can't release "Shift" and then type a letter, like you can in other Android programs.) This is a bug in Firefox that will be fixed in a future version.