This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A pop up screen appears saying Firefox is infected with a virus. It says it's from AVG, and I do not have AVG. Is this a virus trying to infect my computer?

  • 1 பதிலளி
  • 7 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

I tried to start Mozilla Firefox, and a pop-up screen appeared that said AVG found a virus trying to infect my computer. I do not have AVG. Is this something that comes automatically with Mozilla? I immediately did Ctrl+Alt+Del and ended that AVG task. It happened twice. I am now running Microsoft Security Essentials and then I will run McAfee to see if they found anything. I will also run Malawrebytes. Lately, my computer becomes infected quite frequently, and all I do is browse or banking, etc. I never go to weird sites.

I tried to start Mozilla Firefox, and a pop-up screen appeared that said AVG found a virus trying to infect my computer. I do not have AVG. Is this something that comes automatically with Mozilla? I immediately did Ctrl+Alt+Del and ended that AVG task. It happened twice. I am now running Microsoft Security Essentials and then I will run McAfee to see if they found anything. I will also run Malawrebytes. Lately, my computer becomes infected quite frequently, and all I do is browse or banking, etc. I never go to weird sites.

All Replies (1)

Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

If using the above listed scanners do not fix it then ask advice on one of the forums that specialize in malware removal mentioned in the Popups_not_blocked article.